![]() You may need to specify an alternate email address, choose one on a different domain name to your current account. For more info, check the websites where you originally purchased those subscriptions or services. Yes No Bob Jones AKA: CyberTaz MVP Replied on JReport abuse Have you tried updating the phone number first then changing the password later AI: Artificial Intelligence or Automated Idiocy 'A little knowledge is a dangerous thing. Under Roles, choose Global administrator. If you cancelled any other associated subscriptions or services prior to closing your Microsoft account, you may have to reinstate those subscriptions. If you cancelled any subscriptions outright, or if your subscription time has run out, you'll need to repurchase the subscription. This is important because stuff you get in one region might not work in another, including Xbox Live Gold, apps, games, movies, and the balance in your. Note: If you forgot your account info and had to reset your security info. If you turn off recurring billing on an annual subscription, it goes through the same stages as an expired subscription. The Expired stage starts immediately after the subscription has reached its end date. ![]() Subscriptions, profiles, and content that were on the account prior to closing will be available to you, including rewards points, Xbox profile gamertag, Gamerscore, and purchased content.Īny time remaining on your subscription will be available to you, but you won't get back the time that passed while your account was pending closure. Learn about what effect closing a Microsoft account might have on your other. When your subscription expires, it goes through the following stages: Expired > Disabled > Deleted. After you enter the code, your account will be reopened. ![]() You'll be asked to receive and enter a security code. See How to close your Microsoft account for more info. Any software downloaded from the Microsoft Store, including games or Office will no longer work on that user profile, because they are lined to the Microsoft account you would be removing. After 60 days, your Microsoft account will be permanently deleted. If you have forgotten your username, or you get a message from Microsoft that says that account doesnt exist, use our automated self-help to help you recover. ![]() If you close your Microsoft account, there's a 60-day grace period during which you can change your mind and reopen your account. ![]()
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